Customer Support

For questions about products, compatibility, sizing, orders, shipping, returns, or refunds, please contact Memori Planet Customer Support.

Email: cs@memoriplanet.com
Telephone: +1 631 709 2372

Our telephone number is provided as an international customer-support contact. It does not represent a United States business registration or physical retail location.

International Operations

Memori Planet is an international e-commerce brand operated by MPTAGRAM LIMITED, a company registered in Hong Kong.

Our website serves customers in multiple countries and regions. Prices may be displayed in USD or another available currency based on the customer’s selected market.

Most orders are dispatched through our manufacturing, fulfillment, and logistics partners in Asia. The dispatch location may vary depending on the product, inventory availability, and destination. The shipping origin shown on a parcel does not change the identity of the seller or the customer’s rights under our published policies.

MPTAGRAM LIMITED remains responsible for the operation of the Memori Planet website, order administration, customer support, refunds, and other obligations described in our store policies. Logistics providers and fulfillment partners assist only with storage, processing, and delivery.

Business Information

Legal entity: MPTAGRAM LIMITED
Trading as: Memori Planet
Business Registration No.: 74946454
Business address: Unit 18, 8/F, Peter Leung Industrial Building, 103 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong
Email: cs@memoriplanet.com
Telephone: +1 631 709 2372

Memori Planet is an independent third-party brand and is not affiliated with, authorized by, endorsed by, or sponsored by Apple, WHOOP, Garmin, Samsung, or other device manufacturers. Third-party trademarks are referenced only to describe product compatibility.